❓ Question on Notice regarding regional taxi-related complaints lodged with the Department of Transport in 2013-14, including details of the complaints, investigation outcomes, and resolutions.
AnsweredQoN 1836Legislative Council
QuestionView source ↗
(1) How many regional taxi-related complaints were lodged with the Department of Transport in 2013-14? (2) For each complaint: (a) what regional city/town did the complaint occur; (b) what was the nature of the complaint; (c) was the complaint investigated; (d) was the complaint resolved; and (e) what was the outcome of the complaint?
AnswerView source ↗
Answered
3 December 2014
Responded by
Parliamentary Secretary representing the Minister for Transport
Response time
43 days
(1) 37.
(2 a-e)
Narrogin; Behaviour; Y; Y; No offence established
Collie; Behaviour; Y; Y; No offence established
Fitzroy Crossing; Taxi Dispatch Service Complaint; Y; Y; No offence established
Kalgoorlie; Behaviour ; Y; Y; No offence established
South Hedland ; Complaint of Criminal Behaviour; Y; Y; Referred to WA Police
Onslow; Overcharging/Meter ; Y; Y; No offence established
Bunbury; Taxi Dispatch Service Complaint; Y; Y; No offence established
Kalgoorlie; Road Traffic; N; N/A; Referred to WA Police
Margaret River; Taxi Dispatch Service Complaint; Y; Y; No offence established
Carnarvon; Vehicle Standards; Y; Y; No offence established
Kununurra; Behaviour; Y; Y; No offence established
Karratha; Road Traffic; N; N/A; Referred to WA Police
Dunsborough; Driver Standards & Overcharging/Meter; Y; Y; No offence established
Kununurra; Behaviour; Y; Y; No offence established
Kalgoorlie ; Taxi Dispatch Service Complaint; Y; Y; No offence established
Mandurah; Behaviour ; Y; Y; No offence established
Mandurah; Overcharging/Meter; Y; Y; Caution issued
South Hedland ; Overcharging/Meter ; Y; Y; No offence established
South Hedland ; Overcharging/Meter; Y; Y; No offence established
Margaret River; Driver Standards; Y; Y; Infringement issued
Margaret River; Driver Standards; Y; Y; No offence established
Port Hedland; Behaviour; Y; Y; No offence established
Karratha; Overcharging/Meter; Y; Y; Refund issued
Broome; Overcharging/Meter ; Y; Y; Refund issued
Mandurah; Driver Complaint against Passenger; Y; Y; No offence established
Kalgoorlie ; Behaviour; Y; Y; No offence established
Geraldton; Taxi Dispatch Service Complaint; Y; Y; No offence established
Geraldton; Taxi Dispatch Service Complaint ; Y; Y; Substantiated - TDS incorrectly listed address as non-service
Wickham; Overcharging/Meter; Y; Y; No offence established
Geraldton; Overcharging/Meter; Y; Y; Refund issued
Albany ; Overcharging/Meter ; Y; Y; No offence established
Broome; Behaviour; Y; Y; No offence established
Geraldton; Overcharging/Meter; Y; Y; Refund issued
Port Hedland; Behaviour; Y; Y; No offence established
Esperance; Refusal or Termination; Y; Y; No offence established
Busselton; Taxi Dispatch Service Complaint; Y; N; Under investigation by Department of Transport
Collie; Driver Standards; Y; Y; No offence established
(2 a-e)
Narrogin; Behaviour; Y; Y; No offence established
Collie; Behaviour; Y; Y; No offence established
Fitzroy Crossing; Taxi Dispatch Service Complaint; Y; Y; No offence established
Kalgoorlie; Behaviour ; Y; Y; No offence established
South Hedland ; Complaint of Criminal Behaviour; Y; Y; Referred to WA Police
Onslow; Overcharging/Meter ; Y; Y; No offence established
Bunbury; Taxi Dispatch Service Complaint; Y; Y; No offence established
Kalgoorlie; Road Traffic; N; N/A; Referred to WA Police
Margaret River; Taxi Dispatch Service Complaint; Y; Y; No offence established
Carnarvon; Vehicle Standards; Y; Y; No offence established
Kununurra; Behaviour; Y; Y; No offence established
Karratha; Road Traffic; N; N/A; Referred to WA Police
Dunsborough; Driver Standards & Overcharging/Meter; Y; Y; No offence established
Kununurra; Behaviour; Y; Y; No offence established
Kalgoorlie ; Taxi Dispatch Service Complaint; Y; Y; No offence established
Mandurah; Behaviour ; Y; Y; No offence established
Mandurah; Overcharging/Meter; Y; Y; Caution issued
South Hedland ; Overcharging/Meter ; Y; Y; No offence established
South Hedland ; Overcharging/Meter; Y; Y; No offence established
Margaret River; Driver Standards; Y; Y; Infringement issued
Margaret River; Driver Standards; Y; Y; No offence established
Port Hedland; Behaviour; Y; Y; No offence established
Karratha; Overcharging/Meter; Y; Y; Refund issued
Broome; Overcharging/Meter ; Y; Y; Refund issued
Mandurah; Driver Complaint against Passenger; Y; Y; No offence established
Kalgoorlie ; Behaviour; Y; Y; No offence established
Geraldton; Taxi Dispatch Service Complaint; Y; Y; No offence established
Geraldton; Taxi Dispatch Service Complaint ; Y; Y; Substantiated - TDS incorrectly listed address as non-service
Wickham; Overcharging/Meter; Y; Y; No offence established
Geraldton; Overcharging/Meter; Y; Y; Refund issued
Albany ; Overcharging/Meter ; Y; Y; No offence established
Broome; Behaviour; Y; Y; No offence established
Geraldton; Overcharging/Meter; Y; Y; Refund issued
Port Hedland; Behaviour; Y; Y; No offence established
Esperance; Refusal or Termination; Y; Y; No offence established
Busselton; Taxi Dispatch Service Complaint; Y; N; Under investigation by Department of Transport
Collie; Driver Standards; Y; Y; No offence established
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