❓ Hon. Kate Doust asks the Minister for Commerce about the status of an investigation into complaints regarding the St Ives Murdoch retirement village, initiated in March 2016. The investigation is ongoing, and the outcome is yet to be determined.
AnsweredQoN 1343Legislative Council
QuestionView source ↗
ST IVES MURDOCH RETIREMENT VILLAGE — INVESTIGATION
1343. Hon KATE DOUST to the Minister for
Commerce:
I refer to resident complaints referred by the Premier to the Department
of Commerce in March 2016 about the St Ives Murdoch retirement village.
(1) Can the minister confirm that the
department met with several residents regarding these complaints in April 2016?
(2) Since this meeting —
(a) have the complaints been investigated further;
(b) has the investigation been completed;
and, if yes, what was the outcome of the investigation; and
(c) has this outcome been communicated to
the complainants and to the owners and managers of St Ives Murdoch retirement
village?
(3) What action will the department take in relation to these
complaints?
(4) Will the minister table the investigation report; and, if not, why
not?
1343. Hon KATE DOUST to the Minister for
Commerce:
I refer to resident complaints referred by the Premier to the Department
of Commerce in March 2016 about the St Ives Murdoch retirement village.
(1) Can the minister confirm that the
department met with several residents regarding these complaints in April 2016?
(2) Since this meeting —
(a) have the complaints been investigated further;
(b) has the investigation been completed;
and, if yes, what was the outcome of the investigation; and
(c) has this outcome been communicated to
the complainants and to the owners and managers of St Ives Murdoch retirement
village?
(3) What action will the department take in relation to these
complaints?
(4) Will the minister table the investigation report; and, if not, why
not?
AnswerView source ↗
I thank the honourable member for some notice of the question.
(1) Yes.
(2) (a) Yes.
(b) No.
(c) Not applicable.
(3) This is unknown at this time and
is dependent on the outcome of the investigation.
(4) This matter
is under consideration. The Department of Commerce Consumer Protection Division's
investigation reports contain highly sensitive and confidential personal
information. The complainants will be advised of the outcome in due course.
(1) Yes.
(2) (a) Yes.
(b) No.
(c) Not applicable.
(3) This is unknown at this time and
is dependent on the outcome of the investigation.
(4) This matter
is under consideration. The Department of Commerce Consumer Protection Division's
investigation reports contain highly sensitive and confidential personal
information. The complainants will be advised of the outcome in due course.
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