❓ A Western Australian parliamentary question seeks information on the implementation, funding, and availability of translation and interpreting services within the Minister's departments, as mandated by the 2008 Languages Services Policy. The answer provided focuses solely on WorkCover WA's practices.
AnsweredQoN 6475Legislative Assembly
QuestionView source ↗
In relation to the Western Australian Languages Services Policy, launched by Premier Colin Barnett in 2008, which states that Government agencies are required to have policies for funding and delivering translating and interpreting services that take account of relevant Government policy, legal circumstances and the needs of potential and current clients, I ask:
(a) what policies in each agency in the Minister’s departments have been implemented, and when;
(b) what funding and expenditure has been incurred since 2008 on translation and interpreting services by which agencies and to whom was the funding paid;
(c) can the Minister please table all policies which have been produced and are readily available to agency staff and clients; and
(d) in each agency, can the Minister please list which situations have been identified where interpreters and translators must, should or may be used?
(a) what policies in each agency in the Minister’s departments have been implemented, and when;
(b) what funding and expenditure has been incurred since 2008 on translation and interpreting services by which agencies and to whom was the funding paid;
(c) can the Minister please table all policies which have been produced and are readily available to agency staff and clients; and
(d) in each agency, can the Minister please list which situations have been identified where interpreters and translators must, should or may be used?
AnswerView source ↗
Answered
1 December 2011
Responded by
Minister representing the Minister for Finance; Commerce; Small Business
Response time
30 days
(d) WorkCover WA provides interpreter services where requested by a client directly or by a treating doctor or other service provider. WorkCover WA staff also offer interpreter services where the staff member determines that an interpreter is or may be required WorkCover WA regularly provides interpreters to assist with telephone calls, 'front counter' customer queries, and completing forms and applications. In addition interpreters are provided in the Dispute Resolution Directorate for teleconferences, conciliation and arbitration hearings. WorkCover WA translates publications where legal liability and/or legal consequence may be high. Six key publications are currently translated into Chinese, Malaysian, Cocos Malay, Italian, Serbian, Croatian and Vietnamese. Notice: This document is created or edited using unregistered or evaluation copy of rtLib valid for testing or development purposes only. To use it for productive or any other purposes please register it. You may purchase the license on http://www.rtlib.com
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