Hon. Kate Doust questions the Minister for Housing regarding the performance and cost-effectiveness of the Department of Housing's maintenance contract with Spotless, specifically concerning job completion times and fair pricing.

AnsweredQoN 18Legislative Council
Asked
16 February 2016
Portfolio
Housing

QuestionView source ↗

DEPARTMENT
OF HOUSING — MAINTENANCE CONTRACT — SPOTLESS
18. Hon KATE DOUST to the Minister
for Housing:
I refer to the maintenance contract entered into by the
Department of Housing and Spotless.
(1) What is
the average turnover rate to fully complete maintenance jobs issued by the
department since Spotless was issued the contract?
(2) Can the
minister assure the Parliament that Spotless is quoting all maintenance jobs
issued by the department at fair value?

AnswerView source ↗

I thank the honourable member for some notice of the
question.
(1) The
average time to complete maintenance jobs is as follows: emergency, 11 hours;
urgent, two days; priority, three days; vacant properties, 14 days; and routine
maintenance, 24 days.
(2) Spotless
won the competitive tender for maintenance works through the provision of a
detailed schedule of rates. Spotless is also required to obtain between one to
four written quotes from subcontractors based on the scope of works provided by
the Housing Authority. Quotes provided by Spotless are reviewed by the relevant
Housing Authority regional office to ensure value for money is achieved.

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