❓ A WA parliamentary question addresses the death of Cheryl Edmiston at Joondalup Health Campus, inquiring about preventative measures, community trust, and actions to restore confidence in the hospital. The Minister's response outlines existing quality control measures, acknowledges increasing patient numbers, and details ongoing monitoring and investigations.
AnsweredQoN 460Legislative Council
QuestionView source ↗
Following the findings of the coroner in the death of Cheryl Edmiston at the Joondalup Health Campus, I ask - (1) What systems has the Department of Health put in place to prevent this medical bungle happening in the future? (2) Is the minister aware of the local community’s mistrust of the Joondalup Health Campus in providing the best health care possible in the region? (3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD
AnswerView source ↗
On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(1) What systems has the Department of Health put in place to prevent this medical bungle happening in the future? (2) Is the minister aware of the local community’s mistrust of the Joondalup Health Campus in providing the best health care possible in the region? (3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(2) Is the minister aware of the local community’s mistrust of the Joondalup Health Campus in providing the best health care possible in the region? (3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(1) What systems has the Department of Health put in place to prevent this medical bungle happening in the future? (2) Is the minister aware of the local community’s mistrust of the Joondalup Health Campus in providing the best health care possible in the region? (3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(2) Is the minister aware of the local community’s mistrust of the Joondalup Health Campus in providing the best health care possible in the region? (3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(3) What actions will the minister take to give the community the much-needed confidence in the capacity of the Joondalup Health Campus to properly manage patient care? Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
Hon GRAHAM GIFFARD replied: On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
On behalf of the parliamentary secretary representing the Minister for Health, the following answer has been provided by the minister - I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
I thank the honourable member for some notice of this question. (1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(1) The contract requirements with Joondalup Health Campus are clear with respect to the quality systems and processes JHC must have in place. Contract performance is closely monitored. JHC is required to provide services in accordance with the hospitals Act, the quality indicators and service delivery guidelines detailed in the contract, all Australian standards relevant to the operation of private hospitals as defined in the hospitals Act, good clinical practice consistent with practice in public hospitals, and all other applicable laws and guidelines. The quality indicators are set by reference to widely accepted standards such as those of the Australian Council on Healthcare Standards and the relevant colleges of medical specialists. The Joondalup Health Campus is required to report against quality indicators, and the department and the community board of advice monitor these. As at June 2004, reporting of sentinel events is a condition of licence requirements of private hospitals. When there are significant questions about patient treatment, the Department of Health and/or the Office of the Chief Medical Officer undertakes thorough investigations of those events. (2) An increasing number of local residents seek treatment at the Joondalup Health Campus, and this would be considered a level of trust in the hospital. The minister is not able to comment on individual cases of mistrust in the local community. (3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
(3) The department has sought confirmation from the JHC on any changes in systems and processes as a result of the coroner’s findings. The department will continue to monitor and enforce the contract and it will await the results of the medical board inquiry.
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