❓ A WA parliamentary question seeks data on complaints received, resolved, pending, and unresolved by departments, agencies, and corporations within the Environment and Disability Services portfolios for the 2016-17 and 2017-18 financial years.
AnsweredQoN 3550Legislative Assembly
QuestionView source ↗
In respect of the Minister’s portfolio responsibilities for departments, agencies, and publicly owned corporations: (a) During the 2016–17 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved; and (b) During the 2017-18 financial year: (i) How many complaints were received by the department; (ii) How many complaints were successfully resolved and closed; (iii) How many complaints are pending action; and (iv) How many complaints were unable to be resolved?
AnswerView source ↗
Answered
19 September 2018
Responded by
Minister representing the Minister for Environment; Disability Services
Response time
10 days
For the Department of Biodiversity, Conservation and Attractions
(a)(i)-(iv) Not applicable
(b)(i) 148
(b)(ii) 145
(b)(iii) 3
(b)(iv) Nil
For the former Department of Parks and Wildlife
(a)(i) 135
(a)(ii) 135
(a)(iii)-(iv) Nil
(b)(i)-(iv) Not applicable
For the Botanic Gardens and Parks Authority
(a)(i) 82
(a)(ii) 82
(a)(iii)-(iv) Nil
(b)(i) 63
(b)(ii) 63
(b)(iii)-(iv) Nil
For the Zoological Parks Authority
(a)(i) 94
(a)(ii) 94
(a)(iii)-(iv) Nil
(b)(i) 145
(b)(ii) 145
(b)(iii)-(iv) Nil
For the Department of Water and Environmental Regulations
Please refer to Legislative Assembly Question on Notice 3563.
For the Department of Communities – Disability Services
Please refer to Legislative Assembly Question on Notice 3562.
For the former Department of Environment Regulation
(a)(i)-(iv) Figures on the complaints received by the Department of Environment Regulation for the period 1 July 2016 – 30 June 2017, are unknown to the Department not capturing and storing this information.
(b)(i)-(iv) Not applicable
Office of the Environmental Protection Authority
(a)(i)-(iv) Nil
(b)(i)-(iv) Not applicable
Department of Water and Environmental Regulation
(a)(i)-(iv) Not applicable
(b)(i)-(iv) Please refer to Legislative Assembly Question on Notice 3563.
(a)(i)-(iv) Not applicable
(b)(i) 148
(b)(ii) 145
(b)(iii) 3
(b)(iv) Nil
For the former Department of Parks and Wildlife
(a)(i) 135
(a)(ii) 135
(a)(iii)-(iv) Nil
(b)(i)-(iv) Not applicable
For the Botanic Gardens and Parks Authority
(a)(i) 82
(a)(ii) 82
(a)(iii)-(iv) Nil
(b)(i) 63
(b)(ii) 63
(b)(iii)-(iv) Nil
For the Zoological Parks Authority
(a)(i) 94
(a)(ii) 94
(a)(iii)-(iv) Nil
(b)(i) 145
(b)(ii) 145
(b)(iii)-(iv) Nil
For the Department of Water and Environmental Regulations
Please refer to Legislative Assembly Question on Notice 3563.
For the Department of Communities – Disability Services
Please refer to Legislative Assembly Question on Notice 3562.
For the former Department of Environment Regulation
(a)(i)-(iv) Figures on the complaints received by the Department of Environment Regulation for the period 1 July 2016 – 30 June 2017, are unknown to the Department not capturing and storing this information.
(b)(i)-(iv) Not applicable
Office of the Environmental Protection Authority
(a)(i)-(iv) Nil
(b)(i)-(iv) Not applicable
Department of Water and Environmental Regulation
(a)(i)-(iv) Not applicable
(b)(i)-(iv) Please refer to Legislative Assembly Question on Notice 3563.
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