📜 Gas Marketing Code of Conduct Amendment Code 2019
Code20 Sep 2019 p. 3381-420 September 2019
Principal Act
Amends the Gas Marketing Code of Conduct 2017 to update requirements for retailers and gas marketing agents regarding customer information, verifiable confirmation of contract details, and information about concessions and interpreter services.
Gas retailers and marketing agents must update their processes for providing information to customers, particularly residential customers, about contracts, concessions, interpreter services, and payment difficulties. They must also obtain verifiable confirmation from customers regarding the information provided.
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