HomeTenders WADoH202616523

awarded

🏥 Service Definition Management Order for Outpatient Direct Service

DoH202616523Urgency: high
Award/source date
14 July 2026
Seen
28 July 2026
Closing
1 June 2026 · 1 Jun, 2026
Agency
Department of Health (Royal Street)
Contract value
$3,458,363
Method
Direct Sourcing
Regions
Gascoyne Goldfields/Esperance Great Southern Kimberley Mid West Peel Perth Metropolitan Pilbara South West Wheatbelt

Summary

WA Health awarded a $3.46M direct-sourced contract to Healthdirect Australia for Outpatient Direct Service, managing patient info and appointments.

Tender description

For the provision of the Outpatient Direct Service, which is a single point of contact for patients wishing to manage their demographic information and outpatient appointments at select WA public hospitals.

Money trail and award details

Value
$3,458,363
Award date
14 July 2026
Commencement
14 July 2026
Final expiry
30 June 2027
Submissions
1
Contract term
Fixed Period

The Department of Health (Royal Street) awarded a $3,458,363 fixed-price contract via Direct Sourcing to Healthdirect Australia Ltd L4.

Healthdirect Australia Ltd L4

Tender-writer timing and rebid signals

Initial expiry
31 March 2027

Procurement policy signals

Exception reason
procurement under umbrella agreement
Limited/exempted procurement
Yes
Limited sourcing justification
procurement under umbrella agreement
limited_or_exempted_procurement

Buyer and contract contacts

Buyer contact
Ana Gowrea
Buyer contact role
contract_manager
Source contact field
Contract Manager
Contract manager
Ana Gowrea
Contract developer
Eleanor Bruyn

Direct phone/email fields remain limited to official contact details already shown on the source record.

Record details

External ID
141580
Phone
(08) 64445088
Department of Health (Royal Street)
Call centre bureau services - (100%)
health_servicespatient_managementdigital_transformationgovernment_contractsdirect_sourcingregional_healthcarecall_centre_services

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