HomeTenders WATWDQ05942025

awarded

📰 Media Monitoring and Social Media Monitoring Services

TWDQ05942025Urgency: medium
Award/source date
23 July 2026
Seen
10 August 2026
Closing
14 May 2026 · 14 May, 2026
Agency
Department of Training and Workforce Development (DTWD)
Estimated arrangement value
$370,652
Method
Limited Sourcing
Regions
Perth Metropolitan

Summary

WA's Department of Training and Workforce Development awarded a $370k contract for media and social media monitoring via Limited Sourcing to Brandwatch and iSen

Tender description

The Department of Training and Workforce Development requires a real time media monitoring service that is able to accommodate a 24-hours news cycle on weekdays, weekends and public holidays. The Media Monitoring Services must enable the Department to capture and record media coverage achieved through pro-active media activities and inform the Department of emerging issues that may result in media enquiries and impact the Department and/or the WA State Government's reputation. The Social Media Listening and Performance Tool must provide the Department with real time monitoring of the Department's own social media platforms to provide insight on public online conversations about the Department, WA TAFEs and the vocational training sector more generally.

Money trail and award details

This record appears to be a panel, common-use arrangement or standing offer. Its value is shown as an estimated arrangement value, not ordinary spend to one supplier.

Estimated arrangement value
$370,652
Award date
23 July 2026
Commencement
1 August 2026
Final expiry
31 July 2031
Submissions
4
Contract term
Fixed Period

The Department of Training and Workforce Development awarded an estimated $370,652 contract via Limited Sourcing to Brandwatch (Falcon.io ApS) and iSentia (iSentia Pty Ltd).

Brandwatch (Falcon.io ApS) and iSentia (iSentia Pty Ltd)

Tender-writer timing and rebid signals

Initial expiry
31 July 2028

Procurement policy signals

Exception reason
Limited Sourcing was used based on the initial approved budget being less than $250,000 (the threshold for Open Advertisement)
Limited/exempted procurement
Yes
Limited sourcing justification
Limited Sourcing was used based on the initial approved budget being less than $250,000 (the threshold for Open Advertisement)
limited_or_exempted_procurement

Buyer and contract contacts

Buyer contact
Sharna Thompson
Buyer contact role
contract_manager
Source contact field
Contract Manager
Contract manager
Sharna Thompson
Contract developer
Pei-Teing Elliott

Direct phone/email fields remain limited to official contact details already shown on the source record.

Record details

External ID
141684
Phone
(08) 65515154
Department of Training and Workforce Development (DTWD)
Electronic reference material - (100%)
media_relationssocial_media_analyticsgovernment_communicationsvocational_educationpublic_sentimentprocurement_transparency

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