🏥 Computer Aided Dispatch (CAD) System – Patient Transport Coordination Hub for the State Health Operations Centre (SHOC)

WA Health awarded a $6.5M contract to Spectrum Data Systems International for a CAD system to coordinate non-emergency patient transport for SHOC.

Health Support Services (HSS) has a requirement for the provision of a Computer Aided Dispatch (CAD) Solution for the Patient Transport and Coordination Hub (PaTCH) subject to funding availability. PaTCH is a service stream within the State Health Operations Centre (SHOC) that is responsible for coordinating non-emergency transport for patient transfers initially between public hospitals, with a future expansion to include community transfers and other services streams. This includes dispatching to contracted transporting providers. HSS is seeking a subscription based CAD Solution that will streamline and automate the booking, scheduling and dispatching of non-emergency patient transport, integrating vehicle tracking and messaging to drive efficiency and performance. The proposed Solution should be a configurable ‘off-the-shelf’ Solution requiring minimal customisation, provided as a Software as a Solution (Saas) solution. Preference is for the subscription fees to include all licenses fees, updates, maintenance and support.

Health Support Services awarded a $6,512,616 (Estimate) contract via Limited Sourcing to Spectrum Data Systems International (Spectrum Data Systems International Pty Ltd).