🏥 Clinical Incident Management System – Services of a Project Manager

WA Health awarded a contract for a Project Manager to manage the upgrade of its critical Clinical Incident Management System to a new cloud-based platform.

Clinical Incident Management System (CIMS) Background information: Clinical incident and complaints management are critical components of clinical governance. Currently Datix Web allows the Department of Health to monitor and manage patient safety including healthcare acquired infections, medication incidents, falls and clinical deterioration including mental health deterioration. All of these are critical mandatory components of Health Service Accreditation Scheme as required by the National Health Reform Agreement with the Commonwealth. The WA Health system has used the Datix Web patient safety application since 2014. The Datix CIMS and CFM modules are critical components of patient safety and clinical governance in the WA Health system. The CIMS project is for the lifecycle replacement of the current Datix CIMS/CFM system with a more contemporary patient safety and quality improvement application. The current Datix CIMS/CFM is a web-based enterprise platform for reporting and managing clinical incidents and consumer feedback – the Datix CIMS/CFM are part of a suite of applications referred to by the vendor as ‘Datix Web.’ The replacement system being offered as a solution by the vendor RLDatix will be delivered as a cloud-based software-as-a service (SaaS) model – referred to as DatixCloudIQ (DCIQ). Resource required: Currently the Program needs the service of a Project Manager to help with managing the CIMS project. The resource needs to have the following skill set and will be responsible for, but not limited to the following: • HSS project planning; • Engagement, sharing of information and coordinating ICT approvals throughout the project to ensure visibility and accountability; • Project Management functions, for instance, prepare and deliver project documentation like, PID, Project Status Reports, Project Plan, maintain & manage project scope, risk, issues, budget, and project schedule to support the broader project management governance, delivery and reporting requirements; • Negotiate resource provision, or HSS ICT services to complete agreed scope elements; • Collaborate to successfully deliver the HSS ICT work stream with the Business Project Lead and vendor Implementation Partner; • significant demonstrated hands-on experience in large-scale ICT environment and WA Health Sector in particular is desirable.

Health Support Services awarded a contract valued at an estimated $179,124 via Limited Sourcing to Switch Projects for the services of a Project Manager. Two submissions were received.