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awarded

🏥 DOH202310950 - Provision of a Clinical Incident Management System / Consumer Feedback Module

DOH202310950Urgency: high
Award/source date
22 September 2025
Seen
27 July 2026
Closing
20 April 2023 · 20 Apr, 2023
Agency
Department of Health (Royal Street)
Estimated arrangement value
$1,573,176
Method
Open Advertisement
Regions
Perth Metropolitan

Summary

WA Health awarded a $1.57M contract to RLDatix for a new Clinical Incident Management System and Consumer Feedback Module after an open tender.

Tender description

The Department of Health (DOH) has a requirement for the provision of a solution to replace its existing Clinical Incident Management System (CIMS) and Consumer Feedback Module (CFM), preferably with the capability to support additional functionality for the WA health system’s mortality review process. The DOH is seeking a configurable ‘off-the-shelf’ solution requiring minimal customisation.

Money trail and award details

This record appears to be a panel, common-use arrangement or standing offer. Its value is shown as an estimated arrangement value, not ordinary spend to one supplier.

Estimated arrangement value
$1,573,176
Award date
22 September 2025
Commencement
22 September 2025
Final expiry
21 September 2029
Submissions
10
Contract term
Fixed Period

The Department of Health (Royal Street) awarded an estimated $1,573,176 contract via Open Advertisement to RLDatix (Rldatix Australia Pty Ltd).

RLDatix (Rldatix Australia Pty Ltd)

Tender-writer timing and rebid signals

Initial expiry
21 September 2027
Associated tender reference
DOH202310950
Associated tender title
DOH202310950 - Provision of a Clinical Incident Management System / Consumer Feedback Module
Open associated tender

Buyer and contract contacts

Buyer contact
Tina Groves
Buyer contact role
contract_developer
Source contact field
Contract Developer
Contract developer
Tina Groves

Direct phone/email fields remain limited to official contact details already shown on the source record.

Record details

External ID
135423
Associated tender
DOH202310950
Phone
(08) 65511577
Department of Health (Royal Street)
Data base user interface and query software - (100%)
health_it_systemsclinical_governancepublic_health_servicesdigital_transformationgovernment_contracts

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