HomeTenders WAWAPOL00525

awarded

🚓 SUPPORT & MAINTENANCE OF POLICE ASSISTANCE CENTRE WORKFORCE MANAGEMENT PLATFORM

WAPOL00525Urgency: high
Event date
18 December 2025
Closing
16 October 2025 · 16 Oct, 2025
Agency
Western Australia Police Force
Estimated arrangement value
$307,954
Method
Limited Sourcing
Regions
Perth Metropolitan

Summary

WA Police Force awarded Telstra Ltd a contract for Verint WFM platform support, licenses, and cloud transition assistance for their Police Assistance Centre.

Tender description

The Western Australia Police Force have been using Verint’s impact 360 Work Force Management (WFM) on-premise solution to create, forecast and manage the various work place shifts for its contract Centre (Police Assistant Centre – PAC). The WA Police Force requires the ability to purchase additional WFM licenses and support for the system moving forward as well as transition assistance in moving to the cloud version of Verint.

Money trail and award details

This record appears to be a panel, common-use arrangement or standing offer. Its value is shown as an estimated arrangement value, not ordinary spend to one supplier.

Estimated arrangement value
$307,954
Award date
18 December 2025
Commencement
20 January 2026
Final expiry
19 January 2029
Submissions
2
Contract term
Fixed Period

The Western Australia Police Force awarded a contract valued at an estimated $307,954 via Limited Sourcing to Telstra Ltd.

Telstra Ltd

Record details

External ID
137133
Associated tender
66188 SUPPORT & MAINTENANCE OF POLICE ASSISTANCE CENTRE WORKFORCE MANAGEMENT PLATFORM (WAPOL00525)
Phone
(08) 92221673
Western Australia Police Force
Software - (100%)
police_technologyworkforce_managementcloud_migrationit_supportgovernment_procurement

Related tender records

Explore more