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awarded

💻 Information Technology Service Management (ITSM) Developer

DFES250626Urgency: low
Event date
19 June 2026
Closing
31 March 2026
Agency
Department of Fire and Emergency Services
Contract value
$144,375
Method
CUA CUAICTS2021 - Information and Communications Technology (ICT) Services Common Use Arrangement (CUA)
Regions
Perth Metropolitan

Summary

DFES awarded Kinetic IT a contract for an ITSM Developer to support their ServiceNow solution, including the CSM module, for an estimated $144,375.

Tender description

The Department of Fire and Emergency Services (DFES) is seeking an Information Technology Service Management (ITSM) Developer to design, configure, develop and support the ServiceNow ITSM solution, including the Customer Service Management (CSM) module, to meet DFES business and operational requirement.

Money trail and award details

Value
$144,375
Award date
19 June 2026
Commencement
19 June 2026
Final expiry
18 June 2027
Submissions
1
Contract term
Fixed Period

The Department of Fire and Emergency Services (DFES) awarded an estimated $144,375 contract via the CUA CUAICTS2021 (Information and Communications Technology Services Common Use Arrangement) to Kinetic IT Pty Ltd.

Kinetic IT Pty Ltd, located at 30 The Esplanade, Perth WA Australia 6000.

Record details

External ID
140703
Associated tender
68474 Information Technology Service Management (ITSM) Developer (DFES250626)
Phone
MOBILE: 0438441851
Department of Fire and Emergency Services
Information technology service delivery - (100%)
it_service_managementemergency_services_technologysoftware_developmentgovernment_procurementdigital_transformationcommon_use_arrangement

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